Real Atlassian solutions to real problems — no fluff, no SEO spam.
DC to Cloud spends its budget resolving who everyone is, because usernames do not exist in Cloud. Cloud to Cloud gives you identity for free and a first-party copy tool — then bills you for the specific things that tool does not take.
Mihai Perdum12 min read
A widely accepted community answer says sub-tasks cannot skip a hierarchy level. Atlassian's own knowledge base says the opposite. I ran it on both project types: company-managed accepts it through the REST API and through the UI, team-managed refuses it in both, and half your reports cannot see the result.
Gabriela Perdum13 min read
For a year our workflow conditions evaluated a constant and gated nothing. 3.1.0 replaces that constant with ten checks that Jira runs itself. Here is what shipped, what I measured against a live Jira, and how it compares to what else is on the Marketplace.
Gabriela Perdum17 min read
Jira Cloud answers 303, Confluence answers 302, and an SSO-fronted Data Center answers with a login page. I measured the two Cloud cases end to end, and the failure that follows passes every audit you are likely to write.
Mihai Perdum16 min read
A customer changes email domain and starts appearing twice in the reporter picker. Removing them from the project provably cannot fix it, the query that finds their tickets stays silent when it fails, and the reassign that clears them reports the wrong reason for refusing.
Gabriela Perdum11 min read
A blocks link in Jira records a relationship. On Free and Standard it reschedules nothing. Here's the engine we put behind it, the required-start rule that's easy to get subtly wrong, and what it still can't do.
Gabriela Perdum12 min read
A saved filter is a string, not a binding. I measured what cf[10042] actually resolves to on a destination site, and where Data Center to Cloud and Cloud to Cloud each fail silently.
Mihai Perdum13 min read
A rule reads a dropdown answer off a Jira form, runs clean, logs no error, and leaves the field empty. Two things are wrong and both are in the rule rather than the log. Here is the mechanism, the full field-type mapping, and the check that decides whether any of it applies to you: there are two unrelated features called Forms and only one of them automation can see.
Gabriela Perdum18 min read